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Why should you setup up a custom tracking domain?How to Create a tracking sub-domain and set up a CNAME DNS recordHow to setup custom domain in your SalesHandy profile.
The reputation of Domain links plays an important role in email deliverability, whether your email will go into your recipient's spam box or inbox. This feature lets user setup custom domain with SalesHandy. Custom domain links can be used for: Unsubscribe link: for users who wish to opt-out from email campaign Email Open tracking Link Click tracking: for the links in your emails Link your tracking domain ex. https://track.mydomain.com with Sale
Issue with self open notification resolve
Hey, Google made an update with their Chrome and as a result, it affected all email trackers. You may notice that if you open the conversation SalesHandy shows you that your recipient opened it. While we're working on a permanent solution, you can fix this by yourself in 30 seconds: 1- Put chrome://flags/#network-service in URL 2- In the Enable network service option, choose “Disabled” from the dropdown menu. 3- At the bottom of the page click the “Relaunch Now” button. Your browser will relaun
Not Getting Read Receipt Notification on Email Opening?
If you are not getting read receipt notification there might be certain factors: If the plugin doesn’t installed or activated properly then you need to remove and re-install the plugin. Sometimes, it happens if the recipient has disabled their images as this won’t allow tracking pixel to load. Hence, you won’t be able to notify or confirm the read receipt. Make sure that you send the emails from the account that is integrated with the SalesHandy app.
How to toggle / change by default Email Tracking settings ?
If you are a Pro user and want to track all emails, preferred option for you is to keep email tracking on by default for every new email you compose. OR If you want to track only selected emails, you will prefer to keep by default email tracking off. For changing the by default email tracking settings, Step 1: Go to my profile. Step 2: Modify your notification p
For Chrome Step 1: Visit app.saleshandy.com Step 2: Hit the secure icon on the left side of the address bar. Step3: Change notification preference You will see your current notification preference as block. Hit the text "block" to change the preference. Change the preference from **"Always block on this site" to "Always allow on th